FAQs

Frequently asked questions.

Close-up of a single lit candle against a dark background, symbolizing quiet remembrance

1. Who is Mindkoncept Memorial?

Mindkoncept Memorial is a team of professionals dedicated to helping families and those left behind through the hardest time, with funeral arrangement, planning and one-stop coordination.

2. What services does Mindkoncept provide?

Traditional funeral planning, funeral arrangement, funeral flowers, catering for funerals, traditional burial, cremation, grave-site service, and memorial services.

3. What does “one-stop funeral service” mean?

It means we take care of every part of the funeral process for you — from taking the body from the hospital or home, coordinating with the authorities, arranging the casket and venue, through to the burial or cremation. You handle the guest invitations; we handle the rest.

4. What does “traditional funeral service” mean?

Funeral arrangement carried out in accordance with religious belief. A traditional Christian funeral includes church services, prayer and burial at the grave-site, led by a pastor. A traditional Buddhist funeral includes temple services and cremation.

5. Why do I need Mindkoncept’s services?

A funeral almost always arrives without warning, leaving very little time to arrange everything a loved one would have wanted — while a family is in deep grief. We take on the handful of complications so the funeral can be carefully planned, and your loved one honoured with elegance, personalization and respect, at a fair cost.

6. Where are the services rendered?

Our current service area covers Chiang Mai, Lamphun, Lampang, Chiang Rai and Mae Hong Son. For other areas of Thailand, service can be arranged with additional charges.

7. How can I contact Mindkoncept?

Call 24 hours a day at +66 81 534 1900, or email planning@mindkoncept.com. Our office is at 137 M.2 Tambol Tawangtan, Amphur Saraphee, Chiang Mai 50140, Thailand.

8. When should I contact Mindkoncept?

When a loved one is seriously ill, we can help plan the funeral according to their own wishes. When a loved one has just passed away, we can advise on the immediate procedures. When a loved one has passed away elsewhere and needs to be transferred, we can coordinate that arrangement. And if you would simply like to plan your own future funeral so as not to burden your family, we can advise on pre-planning.

9. Can I request Mindkoncept’s brochure?

Yes — contact us and we will send the current Thai and English brochures directly.

If the answers above don’t cover your question, please feel free to contact us — our team assures you of our best attention.

planning@mindkoncept.com